BC Transit Customer Survey

In an effort to continue to improve service and communication to our customers and communities in which we operate, BC Transit is conducting this survey to better understand how our customers engage with us online and to understand their communications needs and expectations. The goal of this survey is to help inform the team at BC Transit how best to improve online communications on our websites and through our social media channels.

Please note that this survey is completely anonymous, however as a thank you for taking the time to complete this survey, you can enter to win a one month transit pass courtesy of BC Transit. At the conclusion of this survey, you can submit your email address to be entered into the draw. You will only be contacted by BC Transit if you are randomly selected as one of the draw winners.

The survey information is being collected on behalf of BC Transit for the purposes of improving services. In accordance with BC Transit’s privacy policy, this information will not be sold or traded to third parties. Participation is voluntary. Demographic information is used for categorization purposes and is not required. IP addresses are collected for the purposes of allowing respondents to edit their responses and ensuring only one response per person.


The BC Transit Privacy Policy can be found here: https://www.bctransit.com/privacy

If you have questions about the collection of this information, contact BC Transit:

1-844-482-6161 privacy@bctransit.com  


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