Downtown - Retail Strategy

The City of New Westminster is developing a city-wide retail strategy, and are currently collecting input from our Downtown retail business community.  Sharing your business experience is an important part of developing the strategy, and will help us identify how to best support the local retail sector now and in the future.

If you have questions, don’t hesitate to reach out to us in the Economic Development Office at 604-527-4536 or email us at: info@investnewwest.ca.

The survey will be open until January 31, 2023. 

1) What business do you own or operate? 

2) Tell us about your business - what type of product or service to you provide?

3) What is the ownership structure/model?

4) How long have you been in business?

5) Have you always been at this location? Why did you pick New West as a location?

6) Tell us about the tenure of the retail space. Do you lease or own the space?

7) How has the area around your location changed since you first opened? Are these positive or negative in your view?

8) What are some of your biggest challenges or costs related to your business operations? What is your business' outlook on the next 2-5 years?

9) Tell us about your customers - do you serve any specific groups of people?

10) Do you identfy with belonging to any of these groups? IS so, please tell us.

11) What did you wish you had known or had support on before starting this business?

12) What is unique about Downtown that you can't find elsewhere in New West?

13) In your view, what are the biggest challenges facing businesses in the area? What would you propose is the solution?

14) How involved are you in the Downtown Business Improvement Association?

15) How can the City of New West help you, moving forward?
Thank you for taking the time to tell us more about your business. The results will be summarized and included in the draft report.  Future engagement on the draft document will be held in early 2023. 
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