Squamish Youth Services Satisfaction Survey 2024-2025
We are looking for your feedback on Squamish Youth Services programs offered by Sea to Sky Community Services that you have recently attended. We appreciate your insights and ideas based on your experience!
First, the basics...
1) How did you find out about this program?
select all
Brochure
Facebook
Instagram
Friend
Newspaper
Referred by Professional
Poster
Web Search
Word of Mouth
Other (please specify)
Tell us how we did
2) Are you satisfied with:
Yes
Somewhat
No
The times Squamish Youth Services offers programs
Yes
Somewhat
No
The location of Squamish Youth Services programs
Yes
Somewhat
No
The level of safety during Squamish Youth Services programs
Yes
Somewhat
No
The resources offered to you by staff
Yes
Somewhat
No
Please let us know exactly what is or isn't working for you, and how you think we can improve:
3) Please rate your well-being after participating in Squamish Youth Services programs.
Feeling very low
Feeling low
Feeling neither good or low
Feeling good
Feeling great!
Other (please specify)
4) Have you been given an opportunity to decide what happens in programs? (Conversations with staff or by participating on Youth Advisory Committees)
Yes
Somewhat
No
If not, how can we do better?
5) Are you satisfied with the activities offered by Squamish Youth Services? (Including Youth Hub drop-in program, community programs, out trips and workshops.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
6) In your last conversation with a Youth Worker, did you feel valued, heard and respected?
Yes
Somewhat
No
If not, let us know how we can do better:
7) Do you get access to services in a timely fashion? (i.e., Youth Hub drop-in program, community programs, out trips and workshops)
Yes
Somewhat
No
8) What is your favourite thing about Squamish Youth Services programs (Including Youth Hub drop-in program, community programs, out trips and workshops)?
9) What can we do to make Squamish Youth Services programs better?
10) Was your support staff or facilitator courteous and respectful?
Yes
Somewhat
No
Comments and suggestions:
Any problems? We want to know!
11) Did you have problems accessing or using service?
Yes
No
12) If yes, please let us know details.
Services were not available
I did not have the technology needed to participate
I did not hear about available services
SSCS communications were unclear
I was unable to contact an SSCS employee
I had challenges accessing the program location
I had challenges connecting to the online platforms
I had challenges accessing programs due to language and/or cultural barriers
Please provide details and suggestions regarding the problems you had, so that we can improve:
13) Please rate your experience with our organization and services you received.
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
14) What areas can we improve?
15) Did we do something that you really appreciate?
16) Are there any emerging gaps in local community services that you want to bring to our attention?
Have more to say?
17) Would you like us to follow up with you regarding your responses? If so, please leave your name and contact information.