BioScript Pharmacy is a Canadian owned company focusing on Specialty Prescription Medications with pharmacies across Canada operating in each province. In order for us to better serve you, we ask that you complete a 16 question survey that should take about 5 minutes to complete. We thank you in advance for your time.

*1) Which Pharmacy did you receive medication from?

*2) During your first interactions with the team, how would you rate their knowledge and usefulness?

*3) How satisfied are you with the medication counseling/instructions provided by the pharmacist, compared to previous experiences you've had with pharmacists at other pharmacies:

*4) The Pharmacist provided friendly, courteous and professional service.

*5) Was the pharmacy team able to assist you with your drug insurance reimbursement?

*6) How convenient was the delivery of your medication either at home, work or clinic?

*7) How would you rate the introductory service provided by the pharmacy compared to other pharmacies used in the past?

*8) How satisfied are you with your experience using the pharmacy?

*9) How likely is it that you would recommend the Pharmacy to a friend or colleague who is on a medication similar to yours?

*10) Are you aware/Were you made aware that the Pharmacy can handle/dispense almost all specialty medications, not just the one you are currently taking?

11) How can the Pharmacy improve your future experiences and satisfaction with our team and services?

Demographic information

12) Age group

13) Gender

14) First three characters of your postal code


*15) Would you consent to completing a similar short survey in 4-6 months time? If so, please include your email address below

16) Email:

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