Better at Home Satisfaction Survey 2024-2025

Better at Home is a program offered by Sea to Sky Community Services (SSCS) that you've recently taken part in.

First, the basics...

1) How did you find out about this program?

select all

Brochure
Facebook
Instagram
Friend
Newspaper
Referred by Professional
Poster
Web Search
Word of Mouth
Other (please specify)

2) Which community did you attend this program?

Squamish and surround area
Whistler
Pemberton
Lil'wat Nation
D'Arcy and North

Tell us how we did

3) Are you satisfied with the services offered through the Better at Home program?

Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

Please leave any comments you would like to share

4) Are you satisfied with the support you received from Better at Home staff?

Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

Please leave any comments you would like to share

5) Are you able to reach the Better at Home staff to discuss your needs and/or changes in services?

Yes
No

6) What can we do to improve the Better at Home program?

7) Was your support staff or facilitator courteous and respectful?

Yes
Somewhat
No

Comments and suggestions:

Any problems? We want to know!

8) Did you have problems accessing or using our service?

Yes
No

9) If yes, please let us know details.

Services were not available
I did not have the technology needed to participate
I did not hear about available services
SSCS communications were unclear
I was unable to contact an SSCS employee
I had challenges accessing the program location
I had challenges connecting to the online platforms
I had challenges accessing programs due to language and/or cultural barriers

Please provide details and suggestions regarding the problems you had, so that we can improve:

10) Please rate your experience with our organization and services you received.

Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

11) What areas can we improve?

12) Did we do something you really appreciated?

13) Are there any emerging gaps in local community services that you want to bring to our attention?

Have more to say?

14) Would you like us to follow up with you regarding your responses? If so, please leave your name and contact information.