Economic Strategy Business Survey

Your view of the local business climate

Welcome to this Business Survey, which is being undertaken as part of the City of Nanaimo's Economic Development Strategy. Your interest and participation are greatly appreciated. The City has embarked on the strategy process to provide a future-oriented plan aimed at a sustainable and diversified economy. This survey is an important part of the engagement program, providing collective input and insights that will help inform strategic direction, goals, and priorities.

Your response is confidential. No names are collected, and demographic information is aggregated for reporting purposes only.

This survey should take approximately 10 minutes to complete. Please strive to answer all of the questions.

Please be aware that this survey is happening simultaneously with the Get Involved Nanaimo! initiative. The surveys are separate but aligned so there is a minimum of overlap and maximum of information sharing.


1) Do you own a business in the City of Nanaimo?

2) How satisfied are you with Nanaimo as a place to do business?

3) What are your greatest concerns about doing business in Nanaimo?

Greatest concern
Second greatest concern
Third greatest concern

4) What issues have most influenced your decision to base your business in Nanaimo?

Highest importance
Second most important
Third most important

Your view of local economic development

5) Please rank the importance of the following economic development goals for the City.

Not importantSomewhat importantImportantVery importantExtremely important
Economic growth
Sector diversification
Transitioning to the "new economy"
Population growth
Quality of life
Recovering from COVID-19

6) Which business development priorities do you feel are important for Nanaimo?

Not importantSomewhat importantImportantVery importantExtremely important
Attract new businesses and investors
Help existing businesses expand
Assist entrepreneurs and start-ups
Attract new residents and labour force
Improve local infrastructure
Improve the local development climate

7) Please rank the following sectors for their future regional growth potential locally.

No potentialSome potentialAverage potentialGood potentialExcellent potential
Primary industries (agriculture, logging, fishing, mining)
Transportation, warehousing, and storage
Arts, culture, entertainment
Retail and wholesale trade
Education (private and public training institutions)
Health and public services

8) Please rank the following for their influence on economic growth and development in Nanaimo.

Not importantNeutralModerately importantVery important
Transportation infrastructure (port, rail, air, road)
Communications infrastructure
Utilities like energy
Workforce development
Access to capital
Access to business support services
Occupancy or construction costs
Regulatory climate
Access to innovation and research capacity
Quality of life

Impact on Your Business from COVID-19 Pandemic

9) Up until the COVID-19 pandemic (February 2020), how had the health of your business changed from 5 years ago?

10) Between March 2020 and June 2020, how has the COVID-19 pandemic impacted your business?

11) How has your workforce been impacted by the COVID-19 pandemic?

12) Do you feel your business activity will recover in 2021 to the same level you experienced prior to the COVID-19 pandemic?

13) How do you see the health of your business changing in the next 5 years (by 2025)? Please assess your answer assuming there is a reasonable recovery from COVID-19 in the next 6 months.

14) During the COVID-19 pandemic, was your workforce able to work remotely?

15) Do you anticipate your business will continue to implement remote working practices going forward?

16) Please tell us about any other impacts, issues, or concerns you have for your business regarding COVID-19.

About your company

17) What best describes the sector that your business operates in?

18) How many employees do you employ full time (i.e. all year round)?

19) How many employees do you employ part time or seasonally?

20) How many years has your business been in Nanaimo?

21) Please tell us of any other issues, concerns, or opportunities you may have about economic development in Nanaimo.


Collection and use of your personal information

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose. Questions about the collection of your personal information may be referred to the Legislative Services Department at (250) 755-4405, or via email at

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