Child Care Resource and Referral Satisfaction Survey 2025-2026

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Child Care Resource and Referral (CCRR) is a service offered by Sea to Sky Community Services (SSCS) that you recently participated in.

First, the basics...

1) How did you find out about this program?

select all

Brochure
Facebook
Instagram
Friend
Newspaper
Referred by Professional
Poster
Web Search
Word of Mouth
Other (please specify)

2) Which community did you attend this program?

Squamish and surround area
Whistler
Pemberton
Lil'wat Nation
D'Arcy and North

Tell us how we did

3) Are you a:

Parent accessing child care referrals and information
Child care provider receiving information and support
Participant attending a program

4) Are you satisfied with the services you received from CCRR?

Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

Please leave any comments you would like to share

5) Are you satisfied with the support you received from CCRR staff?

Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

Please leave any comments you would like to share

6) Was your support staff or facilitator courteous and respectful?

Yes
Somewhat
No

Comments and suggestions:

Any problems? We want to know!

7) Did you have problems accessing or using our service?

Yes
No

8) If yes, please let us know details.

Services were not available
I did not have the technology needed to participate
I did not hear about available services
SSCS communications were unclear
I was unable to contact an SSCS employee
I had challenges accessing the program location
I had challenges connecting to the online platforms
I had challenges accessing programs due to language and/or cultural barriers

Please provide details and suggestions regarding the problems you had, so that we can improve:

9) Please rate your experience with our organization and services you received.

Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

10) What areas can we improve?

11) Did we do something you really appreciated?

12) Are there any emerging gaps in local community services that you want to bring to our attention?

Have more to say?

13) Would you like us to follow up with you regarding your responses? If so, please leave your name and contact information.