Tenant Evaluation of Maintenance 2025-2026

Sea to Sky Community Services (SSCS) manages the residential property in which you reside. We've sent you this survey because you've recently received support from our maintenance services. All responses are anonymous unless you chose to identify yourself for follow-up. Thank you for taking the time to let us know about your experience, we value your feedback and use it to improve services. 

1) Was it easy to make the maintenance request?

2) Are you satisfied with the way staff received and responded to your initial maintenance request?

3) Did a maintenance worker visit your home to assess the issue prior to making the repair?

4) Were you told how long it would take to make the repair?

5) If the work required an outside contractor, did they make an appointment with you to complete the job?

6) If the work was done by a contractor, please let us know how satisfied you are with the following:

7) If the work was done by SSCS maintenance staff, please let us know how satisfied you are with the following:

8) Are you satisfied with the performance of SSCS maintenance staff in their effort to meet your needs?

9) What can we do to improve our maintenance services?

10) Please leave your name and contact information if you'd like us to follow up with you regarding your responses.

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